Terms & Conditions

General Terms of Service – Sensuri (Switzerland)

Version: 5 October 2026

1. Provider and scope

1.1. These general terms govern all sensorial interior design, consulting, design development and turnkey project coordination services provided by Sensuri, sole proprietorship of Catarina Alexandra da Silva Piteira, Rue des Agges 27, 1635 La Tour-de-Trême, Switzerland (UID CHE-143.300.942), hereinafter “Sensuri”, to its clients, hereinafter “the Client”.

1.2. Sensuri does not sell products online. Any supply of furniture, materials or objects is part of a project and is covered by a written offer.

1.3. Different terms apply only if agreed in writing.

2. Offer and conclusion of the contract

2.1. Each assignment is covered by a written offer or contract setting out the scope, deliverables, schedule and fees.

2.2. The contract is concluded when the offer is signed or confirmed in writing, including by email.

3. Absolute confidentiality

3.1. Confidentiality is at the heart of our work. Sensuri treats as strictly confidential the Client’s identity, the project location, plans, images, budgets and any information received in the course of the assignment.

3.2. Sensuri never publishes, names or shows a client’s name, address or project images, whether on its website, on social media, in sales presentations or to the press. The visuals published by Sensuri do not depict client projects.

3.3. Sensuri’s staff, partners and subcontractors are bound by equivalent confidentiality undertakings.

3.4. This obligation applies throughout the contractual relationship and without time limit after it ends. It yields only to a legal obligation or a decision of a competent authority.

3.5. On request, Sensuri signs a specific non-disclosure agreement before any information is exchanged.

4. Fees and payment

4.1. Fees are stated in Swiss francs (CHF), plus VAT at the statutory rate.

4.2. Unless agreed otherwise, a deposit may be requested on signature and invoices are payable within 30 days.

4.3. Furniture, materials and third-party work are invoiced as set out in the accepted offer.

5. Client cooperation

5.1. The Client provides the necessary information, plans, access and approvals in good time. Delays on the Client’s side may shift the agreed schedule.

6. Changes and termination

6.1. Any change to the scope is recorded in a written amendment.

6.2. If the Client terminates the contract, services already performed and commitments made to third parties remain payable.

7. Intellectual property

7.1. Concepts, plans, mood boards and project documents remain the property of Sensuri. Once paid in full, the Client receives a right to use them for the project concerned.

8. Work carried out by partner companies

8.1. Construction, manufacturing and installation work is carried out by partner companies under Sensuri’s coordination. The statutory and contractual warranties of these companies and suppliers apply to their work.

9. Liability

9.1. Sensuri’s liability is limited to damage caused intentionally or through gross negligence, to the fullest extent permitted by law.

10. Data protection

10.1. Personal data is processed in accordance with the Swiss Federal Act on Data Protection (FADP) and our privacy policy. Data is shared only with partners who need it to carry out the project, and they are bound by confidentiality.

11. Governing law and jurisdiction

11.1. The contract is governed exclusively by Swiss law.

11.2. The place of jurisdiction is Bulle, Canton of Fribourg. Mandatory consumer jurisdiction under the law is reserved.